MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Rosa Pantai Village Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our opening hours are:

- Check-in from 3:00 pm to 8:00 pm (Other times upon prior consultation).

- Check-out until 11:00 am

⚠️ We do not have a reception at the property, so it will always be necessary to adjust the arrival time in advance!

Host Contact (support during hosting)

Your host Mr. Bruno WhatsApp +55 (51) 993133009 or just click on this link:

👉 https://api.whatsapp.com/send?phone=5551993133009

Location (address) and surroundings

Rua Âncora, SN, Ibiraquera, Imbituba/SC

Use this Google Maps reference! 👇

https://goo.gl/maps/RXxvCuxQWTNdSXZz6

NEARBY

- Ibiraquera Parish Hall - 1.2 km

- Rosa Center - 1.5 km

- Ibiraquera Lagoon - 1.6 km

- Rosa Beach - 2.5 km

- Fazenda do Rosa - 2,6 Km

Property access and parking

Easy access to the property entrance.

Parking inside the property with uncovered spaces.

Meal plan

⚠️ We do not offer meal plans, however, each unit is equipped with a full kitchen so that guests can prepare their own meals comfortably and independently.

We also recommend the service of Luna Doces, which provides breakfast in the region. Check prices and delivery directly with them.

Luna Doce:

+55 (48) 991074655

https://api.whatsapp.com/send?phone=5548991074655

External area

The property's infrastructure offers:

Swimming pool, grill-style barbecue, swing, hammocks, sand court and fire pit with wooden benches around it. In addition, it has a privileged location in the Praia do Rosa region.

WI-FI

We have excellent Wi-Fi Internet;

- Network: Rosa Pantai

- Password: ROSAPANTAI2023

Children, Guests and Pets Policies

CHILDREN POLICY:
✅ Children are welcome! We waive the fee for children up to 5 years old.

⚠️ We do not provide cribs.

VISITORS POLICY:
⚠️ Visitors are prohibited during the stay, this is a space exclusively for guests.

PET POLICY:
- Pets are allowed upon request (pet fee: R$150.00 per stay);
- We have a kennel on the property;
- Pets are welcome, but we have some policies and restrictions.

PET RULES:
⛔️ We only allow 1 small pet per unit;
⛔️ Any damage caused by the animal must be covered by its owner.
⛔️ It is the responsibility of the PET owner to collect their pet's feces. If dirt is found on carpets or linens, a fine will be charged;
⛔️ Pets are not allowed on furniture, including beds and sofas.
⛔️ We kindly ask that you bring your pet's belongings with you, such as: bed to sleep in, blanket, water and food bowl, diaper, etc.
⛔️ When leaving, please take your PET with you. It is forbidden to leave the air conditioning on when leaving the property;
Any rule not followed above will result in a charge of 150 reais.

Bed and bath linen policies

- We provide bed linen, pillows and blankets

- We offer a shared laundry: R$5.00 per item;

- Bath towels for an extra fee: R$20.00 per person.

Unit layouts and amenities

🌊 Welcome to Rosa Pantai Village🌅

Charming units available:

🏠 Ap Pantai Village 1 e 2 - Varanda com churrasqueira privativa (4 people)

👉 Fully equipped kitchen, double bed, bunk bed and air conditioning for maximum comfort.

🏠 Ap Térreo 1 e 2 - Varanda com churrasqueira privativa (4 people)

👉 Fully equipped kitchen, double bed, bunk bed and air conditioning for a relaxing stay.

🏠 Casa Pantai Beach Village:

- Capacity for up to 6 guests;

- 2 bedrooms with queen size bed;

- Living room with 2 single sofa beds;

- Fully equipped kitchen;

- Private barbecue.

Cancellation and Change Policy

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

- Quiet Hours: 10pm - 8am;

- No parties or loud music;

- Please remove all trash upon check-out;

🚭 Smoking is prohibited in all areas of the property, including rooms, hallways, common areas and outdoor facilities. Under penalty of fine.