MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Chalé Caminho do Sol Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our opening hours are:

- Check-in from 3:00 pm to 8:00 pm (Other times upon prior consultation).
- Check-out until 11:00 am.
⚠️ We do not have a reception at the property, so it will always be necessary to adjust the arrival time in advance!

Host Contact (support during hosting)

Your host Mrs. Priscila WhatsApp +55 (48) 99927-2821 or just click on this link
👉
https://api.whatsapp.com/send?phone=554899272821

Location (address) and surroundings

Estrada Geral, Estrada geral do Mato Francês s/n - Rancho Queimado

Use this Google Maps reference! 👇

https://goo.gl/maps/A69aJsaxVVJWzJrM6

NEARBY

- Bakeries and restaurants 15 minutes by car from the location;

- 4km from Morro da Boa Vista;

- 9km from Taquaras;

- 16km from Mirante Serra Dos Tropeiros;

- 25km from the center of Rancho Queimado.

Property access and parking

🚗 Access to the Chalet is easy and suitable for any type of car. Just follow these instructions: After leaving 282 and entering the Taquaras portal, you will find a stretch of approximately 300 meters of dirt road. After that, turn left onto the paved road and continue down the hill. From the end of the pavement to the entrance of the chalet, there is approximately 1 kilometer of dirt road. The roads are in good condition for your peace of mind when driving.

🅿️ Parking inside the property with uncovered spaces.

Meal plan

🍽️ We do not offer meal plans, however, our Chalet is equipped with a full kitchen, including a cooktop stove, barbecue, 21L electric oven, refrigerator, microwave, fondue machine, coffee maker, crockery and cutlery, and basic kitchen items, so that guests can prepare their own meals. 🍳🍴

We offer a pick-and-pay service for strawberries at full steam. Fresh strawberries from the greenhouse!

- Guests can contact Juliana on WhatsApp and schedule a time with her to pick or request a 1kg tray delivered to the chalet.

✅ Both options cost R$30.00.

External area

The Chalé Caminho do Sol has an outdoor infrastructure prepared for your stay:

✅ Nearby lakes, garden and solarium;

✅ Picnic area and infinite swing

WI-FI

We have excellent Wi-Fi Internet;

- Network: Chalé Caminho do Sol

Children, Guests and Pets Policies

CHILDREN POLICY:

✅ Children are welcome! We waive the fee for one child up to 5 years old.

⚠️ We do not provide cribs.

VISITORS POLICY:

⚠️ Visitors are not allowed during your stay, this is a space exclusively reserved for guests.

PET POLICY:

✅ We allow 1 (one) small or medium-sized pet;

🐾 For a fee: (R$40.00 per stay).

Bed and bath linen policies

We provide full bed linens, pillows, light blankets and bath towels.

Romantic package

Our romantic package includes a chalet carefully decorated with rose petals on a bed and a jacuzzi perfectly decorated with folded towels, candles, balloons, strawberries, chocolate and a bottle of wine.

Conditions

- Booking required 24 hours in advance (please inform us of your interest here);

- Extra fee of 150.00 reais (payment via Pix).

Note: The romantic package includes consumable items and decorative items. These decorative items are not included in the price of the package and are the property of the Chalet. We ask that you do not bring these items.

Breakfast Basket

We have the option of a breakfast basket for R$200.00

Breakfast items:

- 4 slices of bread
- Jams and cream
- Cheese and salami
- 4 slices of cone
- 2 slices of cake
- Homemade cookies
- Juice, coffee and milk
- Fruits

Unit layouts and amenities

Unit organization:

- There are two chalets on the same property, with the same identical structure (logistical difference in the beds). The distance between them is 110.59 meters, and there is a forest area between the chalets, preventing direct visual access from one to the other.

🏡 Chalé Caminho do Sol 1 - Your Unforgettable Refuge 🏡

Perfect for couples and families looking for tranquility and comfort.
✨ Highlights:
- Sleeps up to 4 people.
- 50m² of spacious and cozy space.
- Jacuzzi with hydromassage.
- Wood-burning fireplace for cozy nights.
- Full kitchen with top-of-the-line appliances.
- 70 mega Wi-Fi Internet and Smart TV with Netflix.
- Panoramic view of nature and access to three lakes.
- Double bed in the bedroom, sofa and additional mattress in the living room.

🏡 Chalé Caminho do Sol 2 - Modernity and Elegance 🏡

For guests seeking well-being and memorable experiences.
✨ Highlights:
- Accommodates up to 3 people.
- 40m² of contemporary space.
- Jacuzzi with hydromassage for relaxation.
- Wood-burning fireplace for cozy moments.
- Fully equipped kitchen with a touch of sophistication.
- 70 mega Wi-Fi Internet and Smart TV with Netflix.
- Stunning view of nature and relaxing swing.
- Double bed in the bedroom, with additional mattress in the living room.

🌿 Enjoy the Best of the Serra Catarinense 🌿

Cancellation and Change Policy

Change in number of people: This may be changed at any time, subject to an extra fee per person according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling: We allow changes or rescheduling of dates for reservations that are outside the cancellation policy period. Once within the period, it will be subject to approval.

Early termination of stay: If the guest ends their stay early by their own choice, we do not grant any discount or refund for unused dates.

Cancellation of reservation: Cancellations within the period of 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be refunded 100%. Once within the cancellation policy period, we will follow the conditions without exceptions.

Internal guidelines

- Loud music is prohibited;

- We provide a box of firewood for the fireplace. If you use more, you will be charged an additional amount for each box (R$25.00);

- Smoking is prohibited in the chalet

- It is forbidden to use the shower, taps and jacuzzi simultaneously, as this overloads the system. Only use one at a time.

- Guests from one chalet are prohibited from going to another, unless both are from the same family.