MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Cabanas Cambuim Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our opening hours are:

- Check-in: from 3:00 pm to 8:00 pm (other times upon prior consultation).

- Check-out: until 11:00 am.

*IMPORTANT ABOUT CHECK-IN*

We would like to inform you that check-in is done independently, through Self Check-in.

⚠️ Please be aware that we do not have a reception staff at the property. All instructions and passwords necessary to access the property will be sent on the day of check-in.

Host Contact (support during hosting)

At Cabanas Cambuim we do not have an operational service;

The Multitemporada team will be available to offer you support throughout your stay. If you have any questions or need assistance, please contact us via WhatsApp:

http://api.whatsapp.com/send?phone=5548984842441

Location (address) and surroundings

To get to the cabins, you must use a private vehicle. Search for "Cambuim Cabanas" on your preferred app or simply click on the link below to get the route:

- Waze: https://bit.ly/2sGtg6S

- Google Maps: https://g.page/cambuim?share

NEARBY:

- 13.7km from the center of Urubici;

- 19.1km from Morro do Parapente;

- 27.5km from Caverna Rio dos Bugres;

- 7.5km from Cachoeira do Avencal;

- 28.2km from Cascata Véu de Noiva;

- 33.7km from Cachoeira do Vacariano;

- 37.4km from Morro da Igreja.

*Regional Guides:*

https://www.multitemporada.com/pt/guiadaregiao

https://bit.ly/3lmGKh2

Property access and parking

- Directions to the property: Highway SC 390, km 110, Urubici-SC. To get to the cabins, you must use a private vehicle. From the bus stop on the paved road, follow the signs indicating several lodges. It is about 200 meters of dirt road, you will cross a small bridge and go up a slight slope. The entrance gate will be on your left.

- Parking on the property: We have secure parking on the property, with uncovered spaces next to the cabin, ensuring maximum security for your vehicle.

Food in the Cabin

We do not offer meal plans, however, each cabin is equipped with a full kitchen so that guests can prepare their own meals comfortably and independently. This way, you will have the freedom to cook your meals according to your preferences during your stay.

We recommend that you bring fruits, breads, cold cuts, cheeses, drinks, etc., as they have a minibar, two-burner stove, electric kettle, plates, glasses, cups, mugs, cutlery, corkscrew and other cooking utensils. There is also a picnic basket available!

Units with Três Corações Coffee Maker: Tambor, Tenda, Cachimbo e Golpes;

Units with Nespresso Coffee Maker: Ritos e Sinais;

🚫 FRIED FOODS

It is strictly forbidden to fry food in the cabin kitchen;

We recommend some establishments that provide food:

Where to Eat

https://abnb.me/WNMJFrmp8ub

Access to waterfalls

Extra area with total immersion in nature: guests have access to most of the property's garden, as well as two paths that lead to the river, where they can admire beautiful waterfalls and enjoy a picnic by the water, surrounded by stunning natural landscapes.

The accesses are marked with signs, one next to the "Contar os Golpes" cabin and another near the "A Flecha" cabin. It is worth noting that the wooden steps can become slippery on rainy days or in high humidity. The main waterfall is approximately a 1-minute walk away, and other smaller ones can be found between 5 and 10 minutes down the trail.

WI-FI

We have excellent Wi-Fi Internet;

Use the network with the name of your cabin, whose password is the same name, but all together and in lowercase.

1. Sinais de Fumaca (sinaisdefumaca)

2. Ritos de Passagem (ritosdepassagem)

3. Tenda da Lua (tendadalua)

4. Cachimbo (cachimbo)

5. Cocar e Flecha (cocareflecha)

6. Golpes e Tambor (golpesetambor)

Fireplace

We have fireplace lighting equipment that we provide to guests. We do not provide room service or someone to light the fire. Support is only available via message.

Firewood

During the winter months (June to September) there is 1 bag of firewood available per night. If you would like more firewood, please check availability.

At other times, firewood is available separately. The cost of each extra bag is 40 reais (10kg) and will be paid via PIX.

Water and electricity consumption

We recommend not using the shower and bathtub at the same time, as the heater's pilot light may go out, thus cooling the water.

The water comes from a spring and is treated here on the property. It is DRINKING SAFE and certified by the Santa Catarina Environmental Institute.

For safety reasons, be sure to turn off all electrical appliances when leaving the cabin, especially the heater.

TV

There is an HDMI cable to connect your devices and a Chromecast to stream images from your personal devices. There is no TV signal.

ATTENTION: Sinais e Ritos units do not have a TV.

Extra services

We do not offer breakfast or romantic packages directly, but thinking about the comfort of our guests, we provide the contact details of partners who can help:

Romantic decoration and optional breakfast:

Instagram: @armazemdaterraurubici

WhatsApp: (49) 98834-2125

Prices are personalized, so we recommend checking with them directly.

Another breakfast option:

Instagram: @varecestaria

Please check prices directly with the partner.

Unit layouts and amenities

We have 6 cabins, decorated in a rustic and romantic style, with all the amenities and comfort you deserve:


- 🔥 Cabana Contar os Golpes (Semi-detached unit): Jacuzzi and fireplace; Unique view of the waterfalls

- 🥁 Cabana O Tambor (Semi-detached unit): Jacuzzi, fireplace and air conditioning; Fall in love with the view of the waterfall.

- 🌙 Cabana Tenda da Lua (Independent unit): Round Jacuzzi with hydromassage, fireplace and air conditioning; Magnificent view facing the waterfalls.

- 🏡 Cabana Ritos (Independent unit): Jacuzzi, fireplace and air conditioning; Enjoy a beautiful view of a rocky wall.

- 💫 Cabana Sinais (Independent unit): Jacuzzi and fireplace; Enchanting view of the waterfalls.

- 🌬️Cabana O Cachimbo (Independent unit): Steam room, vertical hydro, fireplace and air conditioning; Unique experience with an enchanting view of the waterfall.

Closest side to the waterfall:

- Contar os Golpes and O Tambor

- O Cachimbo

- Ritos (although it does not have a view of the waterfall, it offers a beautiful view of a rocky wall)

Facing the waterfalls:

- Sinais

- Tenda da Lua

Note about the Tenda da Lua Unit: This unit includes internal stairs for access.

Bed linen and bath amenities policies

We provide bed linen, a set of bath towels per person, pillows, blankets and duvets.

- Free change of bed linen and towels for stays of 4 consecutive nights or more.

- Bar soap is included in the accommodation. There is a portable clothesline in the cabin that you can place in front of the heater to dry and warm your towels.

Children, Guests and Pets Policies

CHILDREN POLICY:

⚠️ We do not allow children or babies on the property.


VISITORS POLICY:

⚠️ Visitors are not allowed during your stay, this is a space exclusively reserved for guests.

PET POLICY:

✅We allow 1 (one) small pet in the Cabins: Sinais, Ritos, Cachimbo and Tenda da Lua;
For a fee: (R$ 100.00 per stay).

⚠️We do not accept pets in the Cabins: Contar os Golpes, Tambor.
Note: If there is an accumulation of hair, especially on the bed linen, we may charge an extra cleaning fee (R$ 120.00).

Cancellation and Change Policy

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

> COEXISTENCE

It is NOT permitted to smoke, consume drugs or narcotics of any kind inside the cabins. It is also not permitted to arrive high, drunk or engage in any illegal or uncivil behavior, which would be IMMEDIATE grounds for cancellation of the reservation. Parties, shouting, loud music or any behavior that may disturb other guests are not permitted. Visitors are also not permitted without express authorization from the property. No annoying noises may be made (loud music, loud laughter, loud talking), respecting the Silence Law, from 10:00 p.m. to 8:00 a.m. We ask that you exercise common sense regarding these same behaviors at any other time. Please be prudent, quiet and discreet. Guests are responsible for their personal belongings. We do not accept any responsibility for theft or loss of these.

> COMMON SENSE AND ENVIRONMENTAL RESPONSIBILITY

Whenever you leave the cabin, make sure that nothing is left on inside: lights, electronic equipment, heaters and fireplace. Toilet paper should be disposed of in the trash and NEVER in the toilet.

> GARBAGE

We are counting on you to separate recyclable and non-recyclable waste. Here's how: RECYCLABLE: plastic, paper (except toilet paper, paper towels and napkins), glass and metal. NON-RECYCLABLE: dirty paper and plastic (plastic wrap, paper towels, toilet paper and napkins), food scraps and refuse. WHERE TO DISPOSE OF IT: outside the cabin there is a small wooden house. Next to it there is a box with a lid and two clearly marked compartments.