MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Surfway Ilha do Mel Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our opening hours are:

- Check-in from 3:00 pm to 9:00 pm (other times upon prior consultation).

- Check-out until 12:00 pm (schedule with the person who welcomed you in advance).

- There is no reception on site, schedule your check-in 24 hours in advance.

Host Contact (support during hosting)

Contact Mrs. Sol on the following WhatsApp +55 (41) 99945-0768 or just click on this link 👉 https://api.whatsapp.com/send?phone=5541999450768

Location (address) and surroundings

Pov. do Farol, sn - trilha para Praia Grande Brasília Ilha do Mel, Paranaguá - PR, 83251-000

Use this Google Maps reference! 👇

https://maps.app.goo.gl/GQhLevBvRNpuLpKX7

NEARBY
- 120m from Mar & Sol Restaurant;

- 300m from Praia de Fora;

- 300m from Praia Grande;

- 600m from Praia do Farol;

- 1km from the boarding/disembarking point for Ilha do Mel;

Property access and parking

- Crossing on the Brasília side

Speedboat: Book with Lola http://wa.me/554199300734

Crossing time 15 minutes with bookings at least 23 hours in advance.

Boat: crossing time 30 minutes.

Check schedules and buy tickets at the link: https://www.abaline.com.br/novo/#

- On the Island

At the Brasília pier, you have the option of hiring a cart to carry your luggage, it is a membership and costs $50 to $70 depending on the time.

Take the main trail towards Praia de Fora/Praia Grande.

The Surfway is on the left side of the trail.

It will be a 15-minute walk approximately.

There is a SurfWay sign at the gate.

https://maps.app.goo.gl/o4UeTCHj1aLmiEri7

- Luggage

Bring light luggage, preferably a backpack (the trails are sandy).

Bring sunscreen, insect repellent, sunglasses, a cap, a water bottle and a flashlight.

- We do not have parking spaces;

We recommend ILHA DO MEL ESTACIONAMENTO E TÁXI NÁUTICO, which has covered and open garages, and is very secure. Here is the location:

https://maps.app.goo.gl/4DkQq2i6GpeoihWm7

Meal plan

- Breakfast: R$40.00 per person (must be requested 24 hours in advance);

Breakfast is served at the Beehouse restaurant from 8am to 10am

Various breads, seasonal fruits, cheese bread, daily cake, jams and much more.

Omelets, scrambled eggs and tapioca have an additional cost.

Full kitchen: Refrigerator, microwave, 4-burner stove and electric oven, blender, sandwich maker, electric kettle and dishes and pans;

Gourmet area (outdoor): Barbecue, gas stove/oven, refrigerator, freezer and sink;

External area

Surfway Ilha do Mel has an external infrastructure prepared for your stay:

✅ Garden;

✅ Parrilla

WI-FI

We have excellent Wi-Fi Internet;

Chalé Network: Surfway
Password: SurfWay2024*


Loft Network: Surfway
Password: SurfWay2024*

Children, Guests and Pets Policies

CHILDREN POLICY:

✅ We accept children (One child up to 5 years old free of charge, other children are charged at the normal rate).👦👧

⚠️ We do not provide cribs.

VISITORS POLICY:

⚠️ Visitors are not allowed during your stay, this is a space exclusively reserved for guests.

PET POLICY:

✅ We accept one small pet, subject to a pet fee of R$120.00 per pet, per stay;

Bed and bath linen policies

We provide hotel-class bed linen, bath towels and face towels.

Unit layouts and amenities

- Chalé com Jacuzzi (up to 6 people):

The Chalet is charming, with a built area of ​​50²: an exclusive and super private space, with an outdoor area with a balcony, heated jacuzzi with hydromassage, barbecue and relaxation area.

Large living room with single beds for 2 people, full kitchen, guest bathroom, mezzanine for 2 people and a suite for a couple. All rooms have air conditioning.

Suite: Double bed + Hot and Cold Air Conditioning + Balcony;

Mezzanine: 2 Single Beds + Balcony;

Living Room: 2 Single Beds + 32'' Smart TV with BTV (Pay-per-view channels) and Hot and Cold Air Conditioning;

Guest Bathroom: Complete with electric shower;

Balcony: Suspended hammock, TV projector and nature view;

Gourmet area (outdoor): Barbecue, gas stove/oven, refrigerator, freezer and sink;

Full kitchen (internal): Refrigerator, microwave, 4-burner stove and electric oven, blender, sandwich maker, electric kettle and crockery and pans;

- Flat com Varanda (con capacidad para 4 personas):

The Loft is a delight, with a built area of ​​35²: an exclusive and super private space, with an outdoor area with a balcony, hammock, barbecue and garden.

Large living room with single beds for 2 people, full kitchen, bathroom and mezzanine with double bed. Open air environments with hot and cold air conditioning;

Mezzanine: Double bed and square hanging hammock with TV projector;

Living room: 2 single beds + 32'' Smart TV with BTV (Pay-per-view channels);

Social bathroom: Complete with electric shower;

Balcony: Hammock and private outdoor barbecue;

Full kitchen: Refrigerator, microwave, 4-burner stove and electric oven, blender, sandwich maker, electric kettle and dishes and pans;

Política de cancelamento e alterações

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

Hello, here are some rules and guidelines for Surfway Ilha do Mel.

- No visitors during your stay, this is a space reserved exclusively for guests;

- Smoking is prohibited inside the guesthouse. Please smoke on the balcony or garden;

- Toilet paper is prohibited from being thrown in the toilets. Please use the trash cans.

- Quiet hours from 10pm to 8am.

- We accept small, docile, and quiet pets. The fee is R$120.00;

- The voltage is 110v;

- We work with Self Check-in and Self Check-out;

- We do not allow smoking inside the unit. If traces of cigarette smoke are found, you will be subject to a fine;

- We do not have parking;

- Breakfast: R$40.00 per person (must be requested 24 hours in advance);

- Bath and face towels are not included, please bring your own kit;