MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA
Residential Ponkan Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!
Check-in, check-out and reception times
Our opening hours are:
- Check-in from 3:00 pm to 8:00 pm (other times upon prior consultation).
- Check-out until 11:00 am (schedule with the person who welcomed you in advance).
⚠️ We do not have a reception desk at the property, so it will always be necessary to adjust your arrival time in advance!
Host Contact (support during hosting)
Your hostess Ms. Márcia WhatsApp +55 (48) 991885757 or just click on this link:
👉 https://api.whatsapp.com/send?phone=5548991885757
Location (address) and surroundings
Rua Geral Gamboa, SN, Gamboa, Garopaba - 88495000
Use this Google Maps reference! 👇
https://maps.app.goo.gl/jLxyju4Y9bXymwv5A
NEARBY:
- 300m from Gamboa Beach - 7min (on foot);
- 1.5km from Mirante da Baleia Praia da Gamboa;
- 7km from Siriú (Siriú Dunes);
- 14km from Garopaba Center;
- 23km from Guarda do Embaú;
- 25km from Surfland Brasil - Garopaba;
- 30km from Praia do Rosa;
- 65km from Florianópolis.
Property access and parking
- Super easy access, which can be done easily by any car;
- We offer (one) covered parking space per unit.
Meal plan
We do not offer meal plans, however, each house is equipped with a full kitchen: 122l minibar, gas stove and oven, microwave, blender, thermos and crockery and cutlery.
Gourmet Area
✅ We have a gourmet area with a communal barbecue;
- We have grills and skewers.
WI-FI
We have excellent Wi-Fi Internet;
Network and password provided by the hostess Ms. Márcia upon arrival at Residential Ponkan.
Children, Guests and Pets Policies
CHILDREN POLICY
✅ Children are welcome!
✅ We waive the fee for children up to 5 years old;
⚠️ We do not provide cribs.
VISITORS POLICY
⚠️ Visitors are not allowed during the stay, this is a space exclusively reserved for guests.
An additional fee will be charged if another person (in addition to the guests who are the main guests of the reservation) stays in the accommodation, remembering that only the main guests will be entitled to use the accommodations and services provided in the daily rates.
PET POLICY
- We accept 1 (one) small pet per unit;
- Pet fee, R$50.00 per stay.
*Pet Rules:*
- Your pet is very welcome in our Residential, however we ask that you do not leave it alone in the house, nor loose in the yard, and do not let it get on the bed or sofa;
- Cleaning up waste is the responsibility of the owner/guardian.
Bed and bath linen policies
- We offer bed linen including: sheets, top sheets, microfiber blanket, pillow, pillowcase and protective cover;
- Bed linen change after 5 consecutive days.
Unit layouts and amenities
With units inspired by the laid-back beach life, Residential Ponkan offers:
🔅 Zen atmosphere with a garden and lush views;
🔅 Privileged panoramic views of the sea;
🔅 Gourmet space with barbecue for moments of relaxation;
🔅 Fully equipped houses to ensure comfort and convenience.
Watch the video: https://youtu.be/BUG8vT0EnYU
Choose from our accommodation options:
🏠 House 01 (1 bedroom) - For up to 3 people:
- 35m² of pure comfort;
- Stunning views of Gamboa beach;
- Double bed and extra single mattress (if necessary);
- Balcony with hammock to relax;
- Air conditioning, 32” Smart TV and WiFi;
- Fully equipped kitchen with minibar, stove, gas oven, microwave, blender, and utensils.
🏠 House 02 (1 bedroom + mezzanine) - For up to 4 people:
- 45m² of built area;
- Stunning view of Gamboa beach;
- Double bed, mezzanine with double bed, and extra single mattress (if necessary);
- Balcony with hammock to relax;
- Air conditioning, 32” Smart TV and WiFi;
- Fully equipped kitchen with minibar, stove, gas oven, microwave, blender, and utensils.
🏠 House 03 (1 bedroom + mezzanine) - For up to 4 people:
- 45m² of comfort just a few meters from the sea;
- Stunning view of Gamboa beach;
- Double bed, mezzanine with double bed;
- Air conditioning, 32” Smart TV and WiFi;
- Balcony with hammock to relax;
- Fully equipped kitchen with minibar, stove, gas oven, microwave, blender, and utensils.
Cancellation and Change Policy
Change in number of people:
This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.
Change of dates or rescheduling:
Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.
Early termination of stay:
If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.
Cancellation of reservation:
Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.
Internal guidelines
- The use of sound equipment at a volume exceeding the volume of the private area is not permitted (only cell phone sounds, small speakers, acoustic vocals and guitars, and instrumentals). If this is not respected, the guest will be asked to leave the “property” without the right to compensation.
- We ask that everyone observe the noise law (from 11:00 p.m. to 8:00 a.m.)
- Guests are aware that any furniture, decorations, bed linens that are stained or damaged, or any object damaged or lost from the accommodation will be reimbursed upon check-in. We kindly ask that you take care with suntan oils, makeup, and sunscreens.
- Smoking is strictly prohibited in the accommodations. Failure to comply with this rule will result in a cleaning fee equivalent to half the daily rate;
- Do not flush toilet paper, disposable diapers, and sanitary napkins down the toilet;
- When leaving, make sure that all electrical and electronic equipment and lights are turned off;
- Playing ball in the yard is not permitted. Leave it for the beach!!
- It is not permitted to hang clothes on the balcony railing or stairs;
- When using the common area (sink, table, chairs and barbecue), please leave everything clean and organized.