MULTITEMPORADA - LOCACAO POR TEMPORADA LTDA

Cardoso Inn Guest Handbook
This is a manual of instructions and rules to ensure that your stay is an excellent experience. We recommend that you read it very carefully, as everything you need to know will be here!

Check-in, check-out and reception times

Our check-in and check-out times:

- Check-in from 2:00 pm to 8:00 pm

- Check-out until 12:00 pm

We have a reception at the inn, but it is necessary to schedule your check-in 24 hours in advance with Mrs. Tatiane on the following WhatsApp +55 (48) 991094445 or just click on this link 👉 https://api.whatsapp.com/send?phone=5548991094445&text=Ol%C3%A1%2C%20gostaria%20de%20agendar%20meu%20check-in!

Support during your stay

Any request from the local area, that is, at the guesthouse, must be discussed with reception;

To request room service, contact Ms. Tatiane on WhatsApp +55 (48) 991094445 or simply click on this link 👉 https://api.whatsapp.com/send?phone=5548991094445

Location (address) and surroundings

Estrada Geral, SN - Farol de Santa Marta, Laguna - SC, 88790-000

Use this Google Maps reference! 👇

https://maps.app.goo.gl/3RcjWoX2knjymGEP6

Nearby:

- 30m from Cardoso Beach;

- 2km from Cigana Beach;

- 6.2km from Santa Marta Grande Beach;

- 9.5km from Galheta Beach;

Property access and parking

- Easy access to the property;

- Parking is inside the property with an uncovered space;

- We have 1 space available per accommodation;

Meal plan

Breakfast:

Breakfast is included in your rate. Enjoy sweet and sourdough bread, sliced ​​whole wheat bread, ham, cheese, fruit, yogurt, coffee, milk, juice, cake, jam and butter.

Chalets:

- You must pick up your breakfast basket at the restaurant at the Inn from 8:00 am to 10:00 am;

Suites:

- We leave the coffee basket on the table in front of the accommodation;

Notes:

- Quantity varies according to the number of people.

- We have a communal kitchen with 2 stoves;

- Communal barbecue. We do not charge a fee;

- All chalets have a full kitchen with: stove, refrigerator, basic household utensils, plates, pans, cutlery, glasses and cups;

🍽️ Restaurant inside the inn (à la carte, open to the public)

Use of Jacuzzi and Thermal Pool

✅ The Jacuzzi and heated pool are for common use and are available to our guests;

⚠️ Do not run on site;

⚠️ Do not bring food, alcoholic beverages or drinks in glass bottles;

⚠️ Do not bring pets;

Using Outdoor Barbecues

We provide 6 barbecue grills in the common area for our guests free of charge;

Bed linen and bath linen and room service policies

✅Proporcionamos ropa de cama, toallas de baño, almohadas y mantas ligeras;

✅ Cambiamos la ropa de cama cada dos días, según solicitud del huésped.
⚠️ No contamos con room service, si desea limpieza intermedia tendrá un costo de R$ 200,00.
⚠️ En los paquetes de 7 días ofrecemos 1 día gratis. Si el huésped desea otros, habrá un costo adicional por limpieza.

WI-FI

Cottage 1

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Cottage 2
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Cottage 3
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Cottage 4
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Cottage 6
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Cottage 7
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Cottage 8
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Suites 1 and 2
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Children, Guests and Pets Policies

PET POLICY

✅We allow 1 (one) small pet per accommodation;

CHILDREN POLICY

✅Children are welcome, we exempt one child up to 5 years old from the fee (others normal fee).

⚠️We do not provide cribs.

VISITORS POLICY

⚠️Visitors are not allowed during the stay, this is a space exclusively for guests.

Unit layouts and amenities

🏠 Master Chalet: (4 people)

Located on the ground floor. It has air conditioning, 32'' Smart TV, full kitchen, area with hammock and private bathroom, ensuring greater convenience and well-being for guests;
Chalet: Queen bed + Single bed with extra bed + Air conditioning + 32'' Smart TV;
Full kitchen: Stove, refrigerator, pans, dishes and cutlery;
🏠 Deluxe Queen Chalet (5 people)
Located on the ground floor. It has air conditioning, 32'' Smart TV, full kitchen, area with hammock and private bathroom, ensuring greater convenience and well-being for guests;
Mezzanine: Queen bed + Sofa bed + Air conditioning + 32'' Smart TV;
Living room: Single bed with extra bed, chairs and closet;
Full kitchen: Stove, refrigerator, pans, dishes and cutlery;
🏠 Premium Chalet: (4 people)
Located on the ground floor. It has air conditioning, 32'' Smart TV, full kitchen, area with private bathroom, ensuring greater convenience and well-being for guests;
Chalet: Queen bed + Single bed with auxiliary bed + Air conditioning + 32'' Smart TV;
Full kitchen: Stove, refrigerator, pans, crockery and cutlery;
🏠 Design Chalet: (3 people)
Located on the ground floor. It has air conditioning, 32'' Smart TV, full kitchen, area with hammock and private bathroom, ensuring greater convenience and well-being for guests;
Chalet: Double bed + Air conditioning + 32'' Smart TV;
Living room: Single bed;
Full kitchen: Stove, refrigerator, pans, crockery and cutlery;
🏠 Standard Chalet: (3 people)
Located on the ground floor. It has air conditioning, 32'' Smart TV, full kitchen, area with hammock and private bathroom, ensuring greater convenience and well-being for guests;
Chalet: Double bed + Air conditioning + 32" Smart TV;
Living room: Sofa bed;
Full kitchen: Stove, refrigerator, pan, crockery and cutlery;
🏠 Suite: (4 people)
Located on the ground floor. It has air conditioning, 32" Smart TV, hammock area and private bathroom, ensuring greater convenience and well-being for guests;
Suite: Queen bed + Air conditioning + 32" Smart TV;
Mezzanine: Double bed;

Cancellation and Change Policy

Change in number of people:

This may be changed at any time, subject to an extra fee per person, according to the property policy. We do not accept exceeding the maximum occupancy of the unit.

Change of dates or rescheduling:

Changes or rescheduling of dates will not be permitted for reservations that are outside the cancellation policy period (30 days before the check-in date or up to 7 days after purchase, limited to the check-in date). Once within the period, the change will be subject to approval.

Early termination of stay:

If the guest ends their stay early by their own choice, we will not grant any discount or refund for the unused dates.

Cancellation of reservation:

Cancellations within the cancellation policy, that is, up to 30 days before the check-in date or up to 7 days after purchase (limited to the check-in date) will be 100% refunded. Once within the cancellation policy period we will authorize the refund, no exceptions.

Internal guidelines

- Loud music is prohibited at any time of the day!

- Smoking is prohibited inside the studios and house. Fine of R$150.00;

- Toilet paper is prohibited from being thrown in the toilets. Please use the trash cans.

- The pool, garden and barbecue area are communal areas.